Privacy Policy
Last updated: June 29, 2026
This Privacy Policy explains how Casting & Catching Guide Service, operated by Clendon Taylor ("we," "us," or "our"), collects, uses, and protects your information when you visit castingandcatching.com, contact us, or book a fishing charter trip.
1. Information We Collect
We collect information you provide directly to us, including:
- Your name, mobile phone number, and email address when you use our website chat widget or contact us to book a trip.
- Messages and inquiries you send to us.
- Booking and payment-related details needed to schedule and complete your trip.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and coordinate, confirm, and remind you about bookings.
- Provide customer support related to your trip.
- Send promotional messages about trip availability, seasonal offers, and announcements, where you have separately consented.
- Operate, maintain, and improve our services.
3. SMS / Text Messaging
When you provide your mobile phone number and opt in through our website chat widget, you consent to receive SMS text messages from Casting & Catching Guide Service. Message types may include trip availability, booking and appointment reminders, customer service communications, and promotional offers.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP, or reply HELP for assistance.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information will not be shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (such as our messaging and payment platforms), and only to the extent necessary to provide our services. We may also disclose information if required by law.
5. Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.
6. Your Choices
- SMS: Reply STOP to any message to unsubscribe from text messages.
- Email/Contact: Contact us to update or delete your information, or to ask questions about this policy.
7. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date will reflect the most recent revision.
10. Contact Us
Casting & Catching Guide Service (Clendon Taylor)
8306 Kyle Rote Street, San Antonio, TX 78240
Phone: 210-831-4679
Email: [email protected]